Ballock-Bunt Services LLC d.b.a Think Rocket Marketing
Privacy Policy
Last updated: 11/22/24
At Ballock-Bunt Services LLC d.b.a Think Rocket Marketing (“Think Rocket Marketing”, “Company”, “we”, “our” or “us”), we respect your privacy and are committed to protecting your privacy through this privacy policy. We ask that you do your best to help us help you by keeping your account secure.
This Privacy Policy describes how Think Rocket Marketing collects, uses, and shares your personal information when you use our website www.thinkrocketmarketing.com or any other subdomain or website we operate, collectively known as (the “Website”), whether as a guest or as a registered user. It also governs your access to and use of www.thinkrocketmarketing.com including any content, functionality and services offered on or through www.thinkrocketmarketing.com, whether as a guest or registered user.
Please read the Privacy Policy carefully before you start to use the Website. By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by the Privacy Policy. If you do not want to agree to the Privacy Policy, you must not access or use the Website.
CHILDREN UNDER THE AGE OF 13
Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use.
If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at [email protected].
Privacy Policy Topics:
- Personal information we collect
- How we use your personal information
- How we share your personal information
- How we store your data
- Email marketing
- Behavioral advertising
- Your data protection rights
- Third party websites
- Changes
- Contact Us
Personal information We Collect
When you visit the Website, we automatically collect certain information about your device, which may include information about your web browser, operating system information, mobile device information, internet service provider, IP address, time zone, and some of the cookies that are installed on your device, geographic location, connection speed, time of visit, referring site, application or service, and registration time. Additionally, as you browse the Website, we collect information about the individual web pages, products or service pages that you view, what websites or search terms referred you to the Website, and information about how you interact with the Website. We refer to this automatically collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org
- “Log files” track actions occurring on the Website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Website.
We use Device Information for:
- Functionality: To recognize you on our website and recognize your previously selected preferences, including your preferred language and your location.
- Advertising: To collect information about your visit, the content you viewed, the links you followed, and information about your web browser, device, and IP address. We sometimes share limited aspects of this data with third parties for advertising purposes.
- Affiliate Marketing: To track which member of our affiliate team referred you to us for the purpose of granting commissions to them if you purchase form us
- From time to time, we may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of our website.
- To understand the activities or content viewed on thinkrocketmarketing.com. This information (including your IP address) is transmitted to Google and sometimes other vendors.
You can set your browser not to accept cookies, and the website above tells you how to remove cookies from your browser. Some of our website features may not function if you disable cookies. Please note that we do not alter our Website’s data collection and use practices when we see a Do Not Track signal from your browser.
We also collect data you provide to us directly. We refer to the data you provide as “Provided Information.” We collect and process data you provide when you:
- Register online or place an order for any of our products or services
- Fill out forms on the website, such as voluntarily completing a customer survey or providing feedback on any of our message boards, via our contact form, or via email
- Provide your email address in exchange for access to a free resource
- Sign up for our email newsletter or subscribe to any of our regular content
- Submit an intake form or application form for any of our services or programs
- Enter search queries on our search feature
- Provide comments or other feedback
The Provided Information we collect may include:
- Personal identification information (name, email address, phone number, etc.)
- Billing information (billing address, shipping address, payment information, including credit card numbers, etc.)
- Business information (name of your business, business model, revenue levels, business goals)
- Blog or website URL
- Social networking handle or username
- Photo
- Professional title
- Industry
- Information received from Third Parties
When you register to receive any products or services from Think Rocket Marketing or provide information to Think Rocket Marketing in any other manner, you agree to provide only true, accurate, current and complete information.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Provided Information.
How we use your Personal Information
We use the Provided Information that we collect generally to fulfill any orders placed through the Website (including processing your payment information, delivering products or services, and providing you with invoices and/or order confirmations). Additionally, we use Provided Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Improve our products and services
- Develop new services or products
- Personalize and tailor your experience on Think Rocket Marketing
- Operate our business
- Understand how users are engaging with Think Rocket Marketing
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Website (for example, by generating analytics about how our customers browse and interact with the Website, and to assess the success of our marketing and advertising campaigns). We also use Device Information to track affiliate referrals for the purpose of granting commissions to our affiliates.
On the ground of legitimate interest, we Process your Personal Data for the following purposes:
- To send you personalized offers (from us and/or our carefully selected partners);
- To administer and analyze our client base (purchasing behavior and history) in order to improve the quality, variety, and availability of products/ services offered/provided;
- To conduct questionnaires concerning client satisfaction
All calls, including webinars and online training sessions, will be recorded for record-keeping, quality assurance, and training purposes.
How we share your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our visitors use the Website – you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
The types of third parties with whom we might share elements of your Personal Information include:
- Payment processors engaged by us to securely store and handle payments information, such as credit or debit card information
- Providers of email management and distribution tools
- Providers of security and fraud prevention tools and services
- Providers of data aggregation and analytics software services that allow us to effectively monitor and optimize our site
- Providers of affiliate marketing tracking and analytics software services that allow us to provide an affiliate program and grant commissions to affiliates
- Providers of client management systems to help us track and communicate with potential clients
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Who else can access your Personal Data
We do not share your Personal Data with strangers. Personal Data about you is in some cases provided to our trusted partners in order to either make providing the service to you possible or to enhance your customer experience. We share your data with:
Our Processing Partners:
- {CRM}
- {Servers}
Our Business Partners
- Ballock-Bunt Services, llc
Connected Third Parties:
- HotJar
- Google Analytics
- WordPress
- ConvertKit
- webinarjam.com
- CrazyEgg
- Adobe Analytics
How we store your data
We process and store your data using the following providers:
- WordPress
- BlueHost
Please visit their individual websites for information on the physical location of their servers where your information is stored.
We use commercially reasonable security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of any information that may be stored on our servers. Of course, no computer network or data transmission on the internet can be guaranteed to be 100% secure and so you submit your information at your own risk.
We will maintain your Personal Information for our records unless and until you ask us to delete this information.
Transfer of personal data abroad
If you utilize the Services from a country other than the country where the Think Rocket Marketing servers are located, your communications with Think Rocket Marketing may result in transferring your personal data across international borders. Also, when you call Think Rocket Marketing, we may provide you with support from our locations which may be outside of your country of origin. In these cases, your personal data is handled according to this Policy.
Publicly available information
We might gather information about you that is publicly available
Testimonials
Think Rocket Marketing posts some Learners’ testimonials on its website. Testimonials will contain the name and, at times, the Learner’s job title and place of work. Think Rocket Marketing obtains Learners’ consent to post their name, job title and place of work at the time of the testimonial along with their testimonial via email prior to posting the testimonial on its website. However, any Learner at any time may request the removal of their testimonial by contacting [email protected].
Email Marketing
If you make a purchase on this Website, download a free resource in exchange for your email address, and/or opt in to receive emails, you agree to receive email communications from this site, including but not limited to newsletters, site updates, promotions, and other announcements and correspondence. We are not responsible for the receipt of any such emails. You are responsible for ensuring that our email address(es) are not blocked or forwarded to your spam folder.
You have the right at any time to stop us from contacting you for marketing purposes. If you opt to unsubscribe from receiving emails, you understand that you may no longer receive information or updates from this Website, including promotions or product updates.
SMS/MMS Text Message Marketing Program
Your privacy is extremely important to us. We will only use information you provide through the SMS / MMS Text Message Marketing Program (“Program”) to transmit your mobile messages and respond to you, if necessary. This includes, but is not limited to, sharing information with platform providers, phone companies (carriers), and other vendors who assist us in the delivery of mobile messages. WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY. Nonetheless, We reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect Our rights or property. When you complete forms or checkout online or otherwise provide Us information in connection with the Program, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If, in Our sole discretion, We believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the Program for an ulterior purpose, We may refuse you access to the Program and pursue any appropriate legal remedies.
California Civil Code Section 1798.83 and The General Data Protection Regulation 2016/679 (GDPR) allows Users of the Program that are California or European Union residents to request certain information regarding our disclosure of the information you provide through the Program to third parties for their direct marketing purposes.
Contact us at the following address to make a request:
Think Rocket Marketing
[enter address]
Contact Think Rocket Marketing at [email protected]
This Privacy Policy is limited to the Program and has no effect on any other privacy policy(ies) that may govern the relationship between you and Us in other contexts.
Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
You can opt out of targeted advertising by using the links below:
- Meta (Facebook and Instagram): https://accountscenter.facebook.com/ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
- TikTok: https://support.tiktok.com/en/account-and-privacy/personalized-ads-and-data/personalization-and-data
- Pinterest: https://help.pinterest.com/en/article/personalization-and-data
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/
Your Data Protection Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. Under certain conditions, you may also have the right to restrict or object to our processing of your data, and to request that we transfer your Personal Information to another organization. If you would like to exercise any of these rights, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information to fulfill contracts we might have with you (for example if you make an order through the Website), or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the United States.
Third Party Websites
Our privacy policy applies only to our website. We are not responsible for the data collection, privacy practices or policies of any third-party site to which we may provide a link or that may link to our site. We encourage you to read the privacy statement and terms of use of other sites.
Changes
We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. The date of the last revision will be indicated by the “Last updated” date at the top of this page. Any such changes are effective immediately upon publication on our Website.
Complaints
Please contact us if you have any complaints about how we use your Personal Information so we can resolve the issue whenever possible. Residents of the European Union also have the right to lodge a complaint with your local data protection regulator, such as the Information Commissioner’s Office in the UK. California residents can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to exercise your data protection rights, please do not hesitate to contact us.
Email us: [email protected]
Call us: [phone number]Write to us: [mailing address]